Shipping Information
Last Updated: August 6, 2026
At FEELITS, we want your order to reach you as smoothly as possible. This page explains our shipping rates, estimated delivery times, fulfillment locations and what to expect if your order arrives in more than one package.
Shipping Rates
| Order Amount | Standard Shipping |
|---|---|
| US$39 or more | Free |
| Under US$39 | US$4.90 |
The applicable shipping charge will be shown at checkout.
Processing and Delivery Time
| Processing Time | Estimated Shipping Time |
|---|---|
| 1–2 business days | 5–8 business days after dispatch |
Processing time and shipping time are calculated separately. Most orders therefore arrive within approximately 6–11 business days after being placed.
Delivery to islands, remote areas or locations with limited carrier service may take longer.
Business days do not include weekends or public holidays. Delivery times are estimates rather than guarantees and may be affected by customs clearance, local carrier conditions, severe weather, holidays or other circumstances outside our reasonable control.
Order and Shipping Confirmation
After your order is successfully placed, you will receive an order confirmation email containing your order details.
Once your package has been dispatched, we will send you a shipping confirmation email with tracking information. If your order is shipped in multiple packages, you may receive a separate shipping notification and tracking number for each package.
FEELITS works with DHL, FedEx, USPS, UPS, YunExpress and other trusted carriers. The carrier used for your order will depend on the destination, available shipping route and fulfillment warehouse.
Where Will My Order Ship From?
Depending on your delivery address, product availability and inventory location, your order may be shipped from either:
- Our U.S. warehouse; or
- Our Asia fulfillment warehouse.
The shipping warehouse is selected automatically to fulfill your order based on current inventory and delivery availability.
Your Order May Arrive in Multiple Packages
Items in the same order may sometimes be stored in different warehouses. We may also ship available items first if another item in your order is temporarily out of stock.
In these situations, your order may be divided into two or more packages and shipped separately. The packages may be dispatched and delivered on different dates.
If your shipping notification or delivered package does not include every item in your order, please don’t worry. We recommend that you:
- Check your email for another shipping confirmation or tracking number;
- Review the shipment details to see which items are included in each package; and
- Contact support@feelits.com if you cannot find another shipment or would like us to check the order for you.
P.O. Boxes and Military Addresses
FEELITS is currently unable to ship to P.O. Boxes or military addresses, including APO, FPO and DPO addresses.
Please provide a complete residential or business street address when placing your order. An unsupported or incomplete address may delay fulfillment or prevent the order from being shipped.
Tax ID Requirements
Some destination countries require the recipient’s tax identification number for shipment processing or customs clearance.
If a tax ID is required in your country, please enter it in the order notes when placing your order.
If the required information is missing, we may be unable to dispatch your package. Our customer service team may contact you by email to request the necessary information. Please reply as soon as possible to avoid shipping delays.
Customs Duties and Import Taxes
Depending on the destination country’s regulations, your package may be subject to customs duties, import taxes or other clearance charges.
These charges are assessed by local customs authorities or carriers and may not be included in the amount paid at checkout. If you receive an unexpected customs or payment request relating to your FEELITS order, please contact support@feelits.com for assistance.
Shipping Address Changes
Please carefully check your name, street address, postal code and contact information before placing your order.
Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped. Address changes requested after dispatch may also result in delays or additional carrier charges.
Need Help with Your Shipment?
If you have questions about tracking, split shipments, missing items or delivery delays, please contact:
Please include your order number so we can assist you more efficiently.
