Privacy Policy

This Privacy Policy describes how FEELITS (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://feelits.com (the “Site”).

If you have any questions about this Policy or wish to exercise your rights, you may contact us at: service@feelits.com.

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1. Personal Information We Collect

Information You Provide to Us

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party providers)
• Customer service communications

Information Collected Automatically

• IP address
• Device information
• Browser type
• Cookies and usage data
• Pages visited and interactions

We collect this information to operate our business, process orders, prevent fraud, improve our website, and provide customer support. ---

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders
• Provide shipping and customer service
• Communicate with you
• Improve our website and services
• Send marketing communications (where permitted by law)
• Prevent fraud and ensure security

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3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

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4. CCPA / CPRA Rights (California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Request correction of inaccurate information
• Opt-out of the sale or sharing of personal information
• Non-discrimination for exercising your rights

We do not sell personal information in the traditional sense. To exercise your rights, please contact: service@feelits.com. ---

5. Sharing of Personal Information

We share personal information with trusted service providers, including:

• Shopify (e-commerce platform)
• Payment processors
• Shipping carriers
• Analytics providers (e.g., Google Analytics)

These parties are contractually obligated to safeguard your data. ---

6. International Data Transfers

Your personal information may be processed outside your country of residence, including in the United States, Canada, and other jurisdictions. Where required, we implement appropriate safeguards such as Standard Contractual Clauses. ---

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

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8. Cookies

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and support marketing efforts. You may control cookies via your browser settings. For more information, please see our Cookie section. ---

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission is completely secure. ---

10. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent

To exercise these rights, contact: service@feelits.com. ---

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. ---

12. Contact Information

Mainland China Office

HUAYUN Trading Co., Ltd.
Room B13, Block 5, Shenzhou Building
Marie Curie Avenue, Bantian Street
Longgang District, Shenzhen
Guangdong, China

Hong Kong Office

HK HUAYUN INTERNATIONAL LIMITED
Room 502C, 5/F, Ho King Commercial Centre
2–16 Fa Yuen Street, Mong Kok
Kowloon, Hong Kong
Tel: +852 5925 8904

Email: service@feelits.com